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Dynamics 365 Community / Forums / Finance | Project Operations, Human Resources, ... / No bank transactions u...
Finance | Project Operations, Human Resources, ...
Suggested Answer

No bank transactions under reconciliation but there are bank transactions when drilled into the bank account.

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Posted on by lmai 2,442

Hi All, 

When I navigated to bank accounts, picked the account, I see these transactions (2nd screenshot):

pastedimage1676566919861v5.png

pastedimage1676566712933v1.png

But when I navigated to Bank statement reconciliations>Bank transactions, pick that same account, it's empty.  No transactions there (4th screenshot).  

pastedimage1676566852807v2.png

pastedimage1676566904762v4.png

Could someone share your thoughts of what may have caused this empty transaction in the transaction list page?  Thanks so much!

I have the same question (0)
  • Suggested answer
    Morgan Bazin Profile Picture
    Morgan Bazin 95 on at

    Hi there - my assumption is that you don't have advanced bank reconciliations activated.

    The forms under Bank statement reconciliation require this feature to be configured to work.

    More details: Advanced bank reconciliation setup process - Finance | Dynamics 365 | Microsoft Learn

  • Suggested answer
    BillurSamdancioglu Profile Picture
    BillurSamdancioglu 20,521 Most Valuable Professional on at

    Hi,

    Please check if these transaction have already been reconciled or not. YOu can check from bank transactions. If you do not see the field on the form you can add fields.

  • lmai Profile Picture
    lmai 2,442 on at

    Thanks, Biullur, for your response.  

    No, this transaction has not been reconciled for sure. This is not a field.  I should have a full list of transactions under Bank statement reconciliations>Bank transactions,

  • lmai Profile Picture
    lmai 2,442 on at

    Thanks, Morgan, for your response.  No Advance banking is used.  In the past, I didn't have the Advance banking turned on and still able to see the list of bank transactions under Bank statement reconciliations>Bank transactions.

  • Suggested answer
    BillurSamdancioglu Profile Picture
    BillurSamdancioglu 20,521 Most Valuable Professional on at

    Screenshot-2023_2D00_02_2D00_16-at-22.53.00.png

    Please check this field if set to yes

  • lmai Profile Picture
    lmai 2,442 on at

    Thanks, Billur.  I cleared all filters.  It's still having no transactions.

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