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Customer experience | Sales, Customer Insights,...
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Unable to invite users - browser issue?

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Posted on by 105

We've provisioned a trial license for D365 Sales Professional, and are facing what appears to be a browser/security issue with the administrative interface.

When trying to invite new users, as shown in the screen cap, we see the following error displayed. Does anyone know what browser setting(s) we may need to change, or if this is just a bug? We're seeing this using Microsoft Edge (Chromium), most current release. We've already tried a few troubleshooting steps, like clearing browser cache and trying in-private browsing.
D365 Invite User - Refused to Connect

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  • Suggested answer
    Shiho Fujita Profile Picture
    on at
    RE: Unable to invite users - browser issue?

    Have you tried the latest version of Edge?

  • Bob Manjoney Profile Picture
    105 on at
    RE: Unable to invite users - browser issue?

    That's what I meant by "most current release". Also tried Dev, Canary, and Google Chrome. 

    Wound up grabbing the URL for the iFrame used to display the pop-up (port.crm.dynamics.com), manually entering that into a browser window, which then allowed me to pre-authenticate/grab a token. Thereafter, it would work. 

    Seems to be some sort of cross-domain/iframe security issue.

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