Greetings all!
I work in an international environment and we have customers from many different countries. We have created email templates for different purposes (invitations to events, hollyday greetings, sales efforts, etc.) and we have translated them into several different languages.
The problem:
In CRM - email templates when creating a new template, there's a standard field called "language" where you can indicate the language of the email. This would be a very useful feature for browsing the many different templates we are generating. The problem is, I only have one option: English. I have tried to find out how to expand the list to include for instance Danish, German, French, Norwegian etc. but have not been succesful.
Can someone explain to me WHY I only get to choose english and secondly how to change it to include multiple languages?
Thanks in advance!
/Jakob
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