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Creating Customer Exchange resulting in Return Sales order and Delivery Sales order for end of life category with Buy to Order strategy. For the new Delivery Sales Order I am looking for Master Planning to generate Planned Purchase Order but is seeing Return Sales Order as On-order and not ordering.
How to make sure Master Planning does NOT see any Return sales order as inbound on-order inventory to used against any need?
Thank you
Sounds like you need to use disposition code of "Replace and scrap" or bring all return orders into a non-nettable "returns" warehouse. This is AX2012 documentation, but it's not changed from D365 functionality. learn.microsoft.com/.../specify-how-to-dispose-of-returned-items
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