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Hi All,
I faced the issue when tried to send request for quotation, after i send the rfq it came back to different data form. For example i tried to process send rfq with rfq id DP200083 after the process finished the form automatically changed to DP200084 data. Is it standard for D365FO or maybe i miss some setup for that. Could anybody help me about this case?.
Before: DP200083
Process send rfq
After send rfq the form changed to different data
Thanks & Regards,
Masha
Hello masha_14,
This is a 'standard' behaviour in system as explained in my last post.
Best possible way to avoid this is;
--- Whenever a new RFQ is released from a PR; send that RFQ for vendor's bid process.
--- Then release a new RFQ with 'Created' status.
Once you send this RFQ too, then there will be no more pending RFQs available in system with 'Created' status.
Else; you may need to check with the developer if a small code modification can give you the desired result.
But my suggestion is; this is not a showstopper or a bug in system. Therefore; you can simply follow the above steps in order to avoid such things.
Kindly check and provide us your feedback.
Best regards,
Sourav Dam
Kindly mark this thread 'Yes' if this is answered your query which may help other community members in this forum.
Hi Sourav Dam,
yes that's right when i tried to create it from PR, after i send the RFQ it will taking me to another RFQ that is still on the created status. Could it possible to return it back to sended RFQ.
Thanks
Masha
Hello masha_14,
Appreciate if you kindly go through the suggestions made on this thread and provide us an update.
Best regards,
Sourav Dam
Kindly mark this thread 'Yes' if this is answered your query which may help other community members in this forum.
Hello masha_14,
This is standard behaviour in system and nothing wrong in that.
I have checked the same way you have done.
Only difference I could see is; if you manually create a RFQ and send to vendor, then system will not show you any other RFQ document number after the "Send" process is completed.
But if you have released the RFQ from the PR and then send that RFQ to the vendor; then after the "Send" process is completed; system will automatically take you to another RFQ number. And that other RFQ number which you have observed, must have also created from a PR and currently saved with the status as "Created" in the "All request for quotations" form.
You will also find below difference in RFQs header.
RFQ if created manually - Purchase type will be "Purchase order" in RFQ "Header".
RFQ if created from the PR - Purchase type will be "Purchase requisition" in RFQ "Header".
My understanding is; just because the RFQ is linked with a PR, therefore, once the RFQ is 'send' to the vendor; then system is automatically taking you / defaulting to another RFQ number to ensure for an action to be made on that RFQ as it is also created from a PR and the status of that RFQ is still "Created".
Kindly test from your end again and provide your feedback to us.
Best regards,
Sourav Dam
Kindly mark this thread 'Yes' if this is answered your query which may help other community members in this forum.
Hi masha,
I notice it is 'sent' status in first screenshot? Is the case that you click the 'send' button in send status and then the case id is changed?
Which version are you using? Please check if the status for RFQ DP200084 is created?
Regards,
QianQW
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