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Dynamics 365 Community / Forums / Microsoft Dynamics SL (Archived) / dynamics business port...
Microsoft Dynamics SL (Archived)

dynamics business portal cannot add more than eight items on item request page

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Posted on by John Mutakubwa 80

dynamics business portal cannot add more than eight items on item request page. Everytime you entering more than eight items it disables everything on the 9th item and you cant save or add more than that. What we have been doing is to enter only the fiorest eight and the create a new item request and then do the same  procedure. This is however very difficult to do as some departments have over 200 items to enter.

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  • Jennifer Spitler Profile Picture
    Jennifer Spitler on at
    Re: dynamics business portal cannot add more than eight items on item request page

    This can be caused by a recent windows update that was released which limits the number of HTTP collection keys in an ASP.NET application.  

    On the server hosting the Business Portal website, browse out to the inetpub directory on the BP server

    Find the web.config file (typically in the C:\inetpub\wwwroot\wss\VirtualDirectories\80 folder)

    Make a backup copy of the web.config file

    Open the web.config file in notepad

    Scroll to the bottom until you find the <appSettings> tag

    After the <appSettings> tag, add the following:

    <add key="aspnet:MaxHttpCollectionKeys" value="100000"/>

    Click Here for a screenshot of how this should look.

    Save and try business portal again.

  • John Mutakubwa Profile Picture
    John Mutakubwa 80 on at
    Re: dynamics business portal cannot add more than eight items on item request page

    Hello jennifer. Had actually already tried this before but it is not working in my case.

  • Community Member Profile Picture
    Community Member on at
    Re: dynamics business portal cannot add more than eight items on item request page

    Sorry if this is a dumb question, but did you restart IIS and reload the web session in the browser?  We hit the same issue a few months ago and implemented this fix.  I seem to recall it didn't go into effect unless you restarted IIS.

  • John Mutakubwa Profile Picture
    John Mutakubwa 80 on at
    Re: dynamics business portal cannot add more than eight items on item request page

    Thanks so much for the quick help. We have sorted this out. Was applying this to the wrong folder. Our portal runs on another port and was applying this to the 80 folder. Have applied this to the folder corresponding to the port we use and it is working okay.

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