Can not add a line for a service(product type) in a purchase order for service/non-stocked items

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Posted on by S1-13051304-0

Hi!

I've been creating Purchase Order for a certain project in FO. When adding a PO line for this item with a Service Product type this error occurs

Unable to write data to entity msdyn_purchaseorderproducts.Writes to PurchPurchaseOrderLineCDSEntity failed with error message Request failed with status code BadRequest and CDS error code : 0x80040265 response message: A product can only be a product with the Field Service product type of /Inventory/ or /Non Inventory./. Activity ID for troubleshooting {BCD391FD-0627-469C-AE82-879D3F0703F1}.

Do I have to change the Field Service Product type of this item? If so, do you have an idea how to do it?

I have followed the steps how to create PO for non-stocked/service items but I bumped into this error so I can not proceed with the PO.

Is there a problem with the configuration of the items in released products? Here is the set-up of the item? Do I have to set this up as Item?

I hope you will help me on this.

Thank you.

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André Arnaud de Cal... 293,280 Super User 2025 Season 1 on at

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Can not add a line for a service(product type) in a purchase order for service/non-stocked items

Hi,

This error comes from a dual-write action. Can you check the details of this product in Dynamics 365 Field Service if it meets the requirement as being validated in the error?