Hi All,
I've a requirement to add actionable cards (to Confirm/Cancel) in Marketing Email Templates. These mails will be sent as part of the customer Journey. Need to track/save the customer response back in CRM when they clicked on those actionable cards(Confirm/Cancel).
I was wondering, If someone has implemented this? Any feedback is highly appreciated.
Thanks very much in advance.
Hi Nya,
Thanks for your reply.
I am trying to implement the outlook actionable messaged in marketing emails.
What are actionable messages in Office 365? - Outlook Developer | Microsoft Docs
I need to send an email (with marketing email template and journeys) to a customer with the option of either confirm/cancel the training. They should be able click on those buttons/links from the email itself. For that I am trying to use the outlook actionable messages functionality. But when I add script tag in the marketing email HTML, it is not recognized.
Does marketing emails support script tags? I am trying to see if anybody has implemented this functionality.
Thanks for your help.
Hi,
Would you please explain what you mean by "actionable cards"?
It seems that there is no such feature in Dynamics Marketing app.
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