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Migration from SL 7.0 SP 3 to SL 2011 SP 1 - Error Screens Lock TRIALOC mode

Is there a work around with migrating from SL 7.0 SP3 to SL 2011 SP1 ? When I migrate the database from SL 7.0 SP3 to SL 2011 SP1 I get an error message after I log into SL and try to open any screen that I don't have registration keys entered and SL is in TRIALOC mode. However, when I try to open the registration screen to enter in the keys I can't due to SL being in TRIALOC mode.

I can however migrate the database from SL 7.0 SP3 to SL 2011 without the SP1 and then enter in the registration keys but then I have to do a additional upgrade from SL 2011 to SL 2011 SP1. I have also tried this with the hotfixes in for SL 2011 SP1 and get the same results.

This becomes a bit time consuming from go-live cut over planning and preping to make sure everything has been tested.

Hi Sandra,

One thing to check is whether the version of SL installed matches your registration keys. Along with your registration key information, there should be a Product Type number. If you browse to the SL application files and locate the SolInst.cfg file, the prodcut type number should be the same as the number near the end of that document. If it is not, you will need to uninstall and reinstall the proper product type to match your keys.

Another thing to check is if there are any values in the registration tables. If there are, this information could be corrupt and keeping you from accessing the screens. The following statements run against the system database will tell you if there are:

Select * from Registration

Select * from RegistDetail

If there are, you could try ensuring you have a backup of the databases and deleting from those tables by using the following statements against the system database:

Delete from Registration

Delete from RegistDetail

Then, you could try going into the Registration Screen again and entering your 2011 registration keys.

Let me know if you have any questions or if the above suggestions do not work for you.

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