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Shared User In Lead

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Posted on by Community Member Microsoft Employee

Can a share user in particular lead can qualify a lead or can do any activity in that lead ?? If not, what is the solution to it so that shared user can do some activity in that Lead.

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Nithya Gopinath 17,074 on at

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RE: Shared User In Lead

Hi Sweta Singh,

I agree to Andrii's point. If we have given the required privileges to the shared user, I think he will be able to do some activity in that lead.
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a33ik 84,323 Most Valuable Professional on at

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RE: Shared User In Lead

Hello,

That depends on sharing privileges given to a user through sharing. If user will have "Update" and "Append To" permissions I believe that user will have possibility to Update/Add activities to a lead.