Small and medium business | Business Central, N...

Shared mailboxes not functioning.

(0) Share

Report

Posted on by Inkey Solutions

2,122

Greetings.

Iam trying to setup emails for one of the companies, but I am unable to send any test emails from my email account setup in Business Central but it shows error which is as follows:

Categories:

Dynamics 365 Business Central

I have the same question (0)

All responses (4)

Answers (0)

Sort by

IB-29041624-0 1,191 Moderator on at

Like (0)

Report
Copy link

Link copied!

Your error message is not visible.

Maybe you can try to add your error message again so we can see what it reads?

Was this reply helpful? Yes No
Suggested answer

YUN ZHU 102,608 Super User 2026 Season 1 on at

Like (0)

Report
Copy link

Link copied!

Hi, it seems to be a problem with the email side, please double check that the email address is valid.

https://learn.microsoft.com/en-us/answers/questions/1161425/graph-api-mailboxnotenabledforrestapi-the-mailbox?cid=kerryherger

https://learn.microsoft.com/en-us/answers/questions/761931/microsoft-graph-api-throws-the-mailbox-is-either-i

Hope this helps.

Thanks.

ZHU

Was this reply helpful? Yes No
Suggested answer

Mohana Yadav 61,248 Super User 2026 Season 1 on at

Like (0)

Report
Copy link

Link copied!

Does the user account has Exchange Online license assigned in M365?

Was this reply helpful? Yes No
Suggested answer

Ben Baxter 7,155 Super User 2026 Season 1 on at

Like (0)

Report
Copy link

Link copied!

Are you (or the User in question) setup as a member of the Shared Mailbox? Members have the ability to send on-behalf of the shared mailbox. Check your shared mailbox settings to ensure it is properly configured and that you can access it through your normal Outlook Web App.

Best Regards,

Ben Baxter

Accent Software Inc

Was this reply helpful? Yes No

Join the conversation

Community site session details

Shared mailboxes not functioning.

Helpful resources

News and Announcements

Quick Links

Season of Sharing Community Challenge Winners!

Women in Power Builds Momentum

Congratulations to the June Top 10 Community Leaders

Leaderboard > Small and medium business | Business Central, NAV, RMS

Featured topics

Product updates

Community site session details

Shared mailboxes not functioning.

Helpful resources

News and Announcements

Quick Links

Season of Sharing Community Challenge Winners!

Women in Power Builds Momentum

Congratulations to the June Top 10 Community Leaders

Subscribe to this forum!

Select categories

Leaderboard > Small and medium business | Business Central, NAV, RMS

Featured topics

Product updates