Remittance advice from applying a credit note

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We are using MS Dynamics V10.

We got a bill for £120 from a supplier who later sent us a credit note for the full amount.

I applied the credit note through "Apply payables Transactions"

I am trying to print a remittance advice for the supplier detailing that the invoice is now closed due to the credit note. I can not see an option to do this anywhere.

I know that if the credit note was auto applied during the payment run the remittance would automatically appear but not sure how to view it if the credit is applied manually.

Can anyone help please?

Kind regards

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Community Member on at

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first of all run an aged trial balance for that particular vendor and you will see if the credit note was properly appied to the original document and the second issue, please review the option Process Remittance, based on your configuration you will see the documents listed there, on your next check to that vendor, if not please go to your payables setup window and mark the option "Print previously applied documents" and you will see it in your remittance

Hope this helps

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Community Member on at

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Hi francisco

Thanks for the reply , the credit note is properly applied.

The process remittance window does not list any documents just gives an option to input a batch ID...

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Daisy_P 435 on at

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I know this post is kind of old but I wanted to reply in case in could help someone in the future.

I found the best way to do this is to actually go to select payables checks instead of apply payables documents. Go to select payables checks and act like you are going to issue a check/eft for the invoices that will be removed with the credit memo. Enter a batch number but Instead of building a batch, just click edit check batch. When it tells you that you haven't built a batch click OK. Now, find the vendor you need, click on the vendor name (not the check box), click edit check, click apply, click the magnifying glass beside the payment number, select the credit memo. Now apply the credit memo to the corresponding invoices. Press OK. Click print check (or process if doing an EFT). It will ask do you want to save, click yes. Print check or process EFT remittance and you will get a remittance detail report for all the transactions included with the amount of $0.

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L Vail 65,271 on at

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Daisy,

Thank you for the tip!

Leslie

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