Can't Print and Email Purchase order at same time

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Posted on by Kmuphaus

On Dynamics GP 2013 R2, we have set up everything necessary to email the PO out. In the Purchase Order Print Options window, we check both the Print Document and Send Document in E-mail, but as soon as the Print button is clicked, the Print Document option clears and the PO is only emailed. This is so frustrating for our purchasing department because then the Purchase Order Entry form clears and they have to go find the PO again to print it.

Has anybody seen this or have any idea how to fix this?

Thanks,

Kelli

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Jothi Krishnan N 1,897 on at

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Are you on 2013 or 2013 R2. Not sure but it looks it may be the feature introduced only in 2013 R2

community.dynamics.com/.../microsoft-dynamics-gp-2013-r2-feature-of-the-day-print-remaining-documents

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Kmuphaus on at

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Sorry, yes I should have included that. We are on 2013 R2.

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mikemp86 20 on at

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This is still an issue in GP 2015. Does anyone have a solution for this?

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Mick Egan 3,561 on at

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Appears to be the same in GP 2016.

Mick

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Syrus 4,156 on at

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were you able to find the fix for this issue?

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mikemp86 20 on at

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No, I still haven't been able to find it.

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Syrus 4,156 on at

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How about if you send the print to 'pdf printer' print the output and also click to send as an email? that way you only check one box 'print'

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mikemp86 20 on at

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Unfortunately, we tried this and it took longer for our buyers to do this then to find the PO and click the email icon separately. Is there other solutions for this? A little more information, the emailed version of the PO is in template form and the printed version is in standard form. Would this cause an issue?

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Mick Egan 3,561 on at

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Kelli,

Have a look at Liaison Messenger EDD, a very good solution where you can email and print at the same time.

www.liaisonsc.com/liaisonmessengeredd.html

Mick

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Has anyone come up with at fix for this issue. I just updated a client to GP2016 R2. When printing PO's and selecting Send Document in Email and Print Document the print checkbox is cleared when selecting the Print button. How can we have both Send and Print work?

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