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Microsoft Dynamics NAV (Archived)

Approval Notification when a document is approved on NAV 2016

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Posted on by 80

Hello,

I am trying to create a workflow that allows for notifications to be sent to the sender of a document when that document is approved. I have setup the notification setup on the users but still cant get the system to send a notification when the document is approved.

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  • Suggested answer
    Binesh Profile Picture
    7,887 on at

    Hello DanKalion,


    You have to setup 2 more things,

    1>    First you have to setup Approval User Setup for Sender also [See the bellow screenshot].

    wf-response.png

    2>   Second you have to extend your workflow, See the screenshot.

    wf-response.png

  • Suggested answer
    Rajasekhar@MS Profile Picture
    5,569 on at

    Hi

    If you are able to send Approvals and not receiving Notifications only, check "Job Queue" to send notification (Notification Entry Dispatcher) has been setup and it is running.

  • DanKalion Profile Picture
    80 on at

    Why create a notification for a single user? does it mean that whenever any document is approved the user specified under the workflow response would be the recipient of the approval notification?

  • Community Member Profile Picture
    on at

    Hello, did it work ?

  • Community Member Profile Picture
    on at

    Hello,

    There is indeed a challenge in getting workflow notifications work in Nav 2016. You can overcome this challenge by writing a code unit.

  • Rishi Chourey Profile Picture
    143 on at

    Hi Binesh,

    This email notification will assign to some specific user id, for any process if there are multiple senders then this will not work.

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