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Dynamics 365 Community / Forums / Small and medium business | Business Central, N... / Workflow approvals wit...
Small and medium business | Business Central, N...
Suggested Answer

Workflow approvals with user group with 2 levels

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Posted on by Anne22 20

Hi All, 

I am trying to setup an approval process whereby 1st approval is anyone from a group of 5 and then a Manager. 

I have set up a Workflow user group where the 5 people are set to 1 and then I have a 2nd Approval step with a specific approver for the Manager. The first approval is now working, so if anyone in the group approves it, its approved. HOwever, its also approving the specific approver - so missing the Manager out.  

pastedimage1680278597856v1.png

pastedimage1680278625242v2.png

Anyone know how I can get this workflow to work, without power automate?

thanks

Anne

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  • Suggested answer
    Marco Mels Profile Picture
    Marco Mels Microsoft Employee on at

    Hello,

    If you are not getting further responses from the community, please consider to raise a ticket to Microsoft via your partner or CSP.

    Thank you.

  • black_s Profile Picture
    black_s 328 on at

    Hi Anne,

    Revert all the workflow conditions to the original way they were then implement as below

    pastedimage1680963516521v1.png

    The way this is setup, the sequence 1 will work okay and after any seq 1 approves it will go to seq 2.

    Then the first condition will check if seq = 2 and if number of approved requests is greater than 1.

    Ensure the below response to fully approve the record after number 2 is done

    pastedimage1680963653209v2.jpeg

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