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Dynamics 365 Community / Forums / Microsoft Dynamics AX (Archived) / Difference account whi...
Microsoft Dynamics AX (Archived)

Difference account while posting statement

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Posted on by Community Member Microsoft Employee

Hii All,

Can anyone please help me with understanding of difference account. As per technet, any difference between the transaction amount and the counted amount goes to the difference account.

But if i close any statement without tender declaration and manually enter the amount in the counted column of the statement posting, no amount is recorded in the difference account. But I have seen that the difference account is getting affected when i am posting multiple days transaction record in a same statement. But I have verified in another environment that even posting multiple days transaction is not taking any amount to the difference account.

Can anyone please explain why the difference account gets affected please.

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  • Suggested answer
    Muhammad Ahsan Tufail Profile Picture
    Muhammad Ahsan Tufail 307 on at
    RE: Difference account while posting statement

    please review the below link :

    https://dynaxbyahsan.wordpress.com/2017/01/14/how-to-track-the-difference-while-posting-retail-statement/

  • Suggested answer
    Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Difference account while posting statement

    Hi,

    You can see couple of fields in Retail stores > Payment methods that is Difference account and Big difference account. Based on threshold value given AX picks the appropriate account.

    It works either you declare the amount through Tender declaration or capture it manually in Counted amount field from open statement. However difference account get affects only when you have value in difference amount column and specific tender type is configured with difference account.

    Please let me know if you need any further input

    Sridharan J

  • ahmed.kimo Profile Picture
    ahmed.kimo 530 on at
    RE: Difference account while posting statement

    Hi,

    Can you please provide details about the exact scenario with screenshot because based on each module there is different setup  

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Difference account while posting statement

    letme know if anyone has an idea

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Difference account while posting statement

    I still need help in this!! kindly let me know if u have an idea

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