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Customer experience | Sales, Customer Insights,...
Answered

Add 1:N Relationship Marketing List -- Actitvities?

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Posted on by

Hello, 

I wonder if it is possible to add the Activity associated view to the marketing list entity? 

I was trying to add a 1:N Relationship to marketing list entity but i can not select it in the list of related entity. Or am I missing something? 

pastedimage1586249619395v1.png

BR, 

Emma

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  • Verified answer
    meelamri Profile Picture
    13,216 User Group Leader on at

    Hi,

    Please refer to Aileen Gusni response on this thread: community.dynamics.com/.../call-activities-column-in-marketing-list

    "By default, the Marketing List does not have Relationship with Activity, the one that having relationship is Marketing List Member, so that you can see the activities only by viewing Lead record (Lead is Marketing List Member).

    If you want that, then you should customize the Marketing List to store the Activity created both by Campaign or Quick Campaign.

    If you see in the Marketing List entity setting, Marketing List cannot have Activities related to this entity".

  • Verified answer
    LuHao Profile Picture
    40,892 on at

    Hi partner,

    This is by design.

    In general, the way to create an Activity associated view for an entity is to enable Activities for the entity's properties.

    However, the Activities property of the Marketing List entity is locked and cannot be enabled. This is the reason why Activity associated view cannot be added to marketing list entity.

    pastedimage1586252417519v1.png

    For details on this problem, please refer to the thread shared by Mehdi.

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