Duplication Record issue

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Posted on by bebeben10

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Hi All,

I am facing an issue wherein I want to update a record from custom entity. However, upon saving of the form, I am getting Duplication Record error message.

I already disabled the duplicate detection of the custom entity and at data management settings. Never faced such issue before

Any idea?

Thanks in advance!

Regards,

Marvin

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bebeben10 130 on at

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RE: Duplication Record issue

I was able to fix this.

Even though the I turned off the duplicate detection on entity level and data management. You must unchecked this options from data management.

I thought if I unchecked the Enable duplicate detection checkbox, duplicate detection rules will not run anymore. But, I was wrong.
bebeben10 130 on at

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RE: Duplication Record issue

Hi Nelson,

I don't see key component under Entity

Let me update the description of the issue. After creating the record, I am encountering such issue if I use account A as its associated account record but not if I use account B as its associated account record.

I do have a workflow that auto populates the new_name of the record that basically produces same name because of its logic.
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Eccountable 615 on at

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RE: Duplication Record issue

In your custom entity, check your Keys to see if an alternate key has been defined. Alternate keys must be unique so if you have one record with a blank value in the key field(s) then you cannot have a second one.

technet.microsoft.com/.../29e53691-0b18-4fde-a1d0-7490aa227898.aspx

If this is correct, please update this posting.
bebeben10 130 on at

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RE: Duplication Record issue

Here is the downloaded log file:

Unhandled Exception: System.ServiceModel.FaultException`1[[Microsoft.Xrm.Sdk.OrganizationServiceFault, Microsoft.Xrm.Sdk, Version=7.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35]]: Cannot insert duplicate key.Detail:

<OrganizationServiceFault xmlns:i="www.w3.org/.../XMLSchema-instance" xmlns="schemas.microsoft.com/.../Contracts">

<ErrorCode>-2147220937</ErrorCode>

<ErrorDetails xmlns:d2p1="schemas.datacontract.org/.../System.Collections.Generic" />

<Message>Cannot insert duplicate key.</Message>

<Timestamp>2018-05-29T03:39:16.3934255Z</Timestamp>

<InnerFault i:nil="true" />

<TraceText>

[Microsoft.Crm.ObjectModel: Microsoft.Crm.ObjectModel.GlobalActiveStagePlugin]

[bb48066e-f22f-412f-a530-91f72e4b859b: GlobalActiveStagePlugin]

</TraceText>

</OrganizationServiceFault>