Duplication Record issue

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Posted on by bebeben10

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Hi All,

I am facing an issue wherein I want to update a record from custom entity. However, upon saving of the form, I am getting Duplication Record error message.

I already disabled the duplicate detection of the custom entity and at data management settings. Never faced such issue before

Any idea?

Thanks in advance!

Regards,

Marvin

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bebeben10 149 on at

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Here is the downloaded log file:

Unhandled Exception: System.ServiceModel.FaultException`1[[Microsoft.Xrm.Sdk.OrganizationServiceFault, Microsoft.Xrm.Sdk, Version=7.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35]]: Cannot insert duplicate key.Detail:

<OrganizationServiceFault xmlns:i="www.w3.org/.../XMLSchema-instance" xmlns="schemas.microsoft.com/.../Contracts">

<ErrorCode>-2147220937</ErrorCode>

<ErrorDetails xmlns:d2p1="schemas.datacontract.org/.../System.Collections.Generic" />

<Message>Cannot insert duplicate key.</Message>

<Timestamp>2018-05-29T03:39:16.3934255Z</Timestamp>

<InnerFault i:nil="true" />

<TraceText>

[Microsoft.Crm.ObjectModel: Microsoft.Crm.ObjectModel.GlobalActiveStagePlugin]

[bb48066e-f22f-412f-a530-91f72e4b859b: GlobalActiveStagePlugin]

</TraceText>

</OrganizationServiceFault>

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Eccountable 10 on at

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In your custom entity, check your Keys to see if an alternate key has been defined. Alternate keys must be unique so if you have one record with a blank value in the key field(s) then you cannot have a second one.

technet.microsoft.com/.../29e53691-0b18-4fde-a1d0-7490aa227898.aspx

If this is correct, please update this posting.

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bebeben10 149 on at

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Hi Nelson,

I don't see key component under Entity

Let me update the description of the issue. After creating the record, I am encountering such issue if I use account A as its associated account record but not if I use account B as its associated account record.

I do have a workflow that auto populates the new_name of the record that basically produces same name because of its logic.

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bebeben10 149 on at

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I was able to fix this.

Even though the I turned off the duplicate detection on entity level and data management. You must unchecked this options from data management.

I thought if I unchecked the Enable duplicate detection checkbox, duplicate detection rules will not run anymore. But, I was wrong.

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