web
You’re offline. This is a read only version of the page.
close
Skip to main content

Announcements

News and Announcements icon
Community site session details

Community site session details

Session Id :
Small and medium business | Business Central, N...
Suggested Answer

Synchronization beetwen Vendor and Customer while linking them with contact

(0) ShareShare
ReportReport
Posted on by 432

Hello everyone! 

I have one question. While linking Customer and Vendor card with Contacts using "Link with existing " function I can see, thta for example when I link them from Customer's Contact, then Vendor Card and its Contact Card is synchronized with data from Customer, like Address, Name etc.
In most cases this data will be the same for Customers and Vendors that we want to link with contact but sometimes data can nbe different. Can we turn off such a synchronization?
This case is in BC 17.2 but maybe something change in latest versions? 

Thank you in advance!

I have the same question (0)
  • Suggested answer
    NavNab Profile Picture
    6 on at

    The sync system is linked to Contact card.

    You can check "Inheritance" options in "marketing setup"

  • Suggested answer
    YUN ZHU Profile Picture
    101,995 Super User 2026 Season 1 on at

    Hi, hope the following helps as well.

    Automatically Copying Specific Information from Contact Companies to Contact Persons:

    https://learn.microsoft.com/en-ca/dynamics365/business-central/marketing-setup-marketing#automatically-copying-specific-information-from-contact-companies-to-contact-persons

    pastedimage1675990191213v1.png

    Thanks.

    ZHU

  • AntonioKD Profile Picture
    432 on at

    Hello! Thank you for your answer but it is not about copying specific information from contact companies to contact persons. It is about copying specific information to VENDOR/CUSTOMER card

    Here is the example.

    I have Vendor 1000 with name XYZ which has Address - London 123. This Vendor has Contact with number also 1000, Name XYZ and address London 123.

    On the other side I have a Customer 2000 which has name XYZ - CUST and Address London 321. This Customer has Contact with number 2000, Name XYZ - CUST and address London 321.

    When I want to link these two Customer and Vendor with a contact to run "Net Vendor/Customer balances" on Payment Journal and link them for example from Customer Contact, Vendor will be modified with data from customer, so the vendor will have name XYZ - CUST, address London 321 and also his contact.

    Can we turn off such a synchronization?

  • NavNab Profile Picture
    6 on at

    I believe you need to customize this behavior.

    If you're a developer I suggest you check codeunits "CustCont-Update" and "VendCont-Update". Otherwise, contact your BC partner.

  • Suggested answer
    IB-29041624-0 Profile Picture
    1,191 Moderator on at

    Have you looked into this functionality?

    learn.microsoft.com/.../consolidate-customer-vendor-balances

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Season of Sharing Community Challenge Launch!

Jump in, show your community spirit, and win prizes!

Women in Power Builds Momentum

Expanding mentorship, skilling, and AI innovation

Congratulations to the May Top 10 Community Leaders

These are the community rock stars!

Leaderboard > Small and medium business | Business Central, NAV, RMS

#1
OussamaSabbouh Profile Picture

OussamaSabbouh 2,222 Super User 2026 Season 1

#2
YUN ZHU Profile Picture

YUN ZHU 1,603 Super User 2026 Season 1

#3
Grigorios Mavrogeorgis Profile Picture

Grigorios Mavrogeorgis 1,186 Super User 2026 Season 1

Last 30 days Overall leaderboard

Featured topics

Microsoft Training Manuals

Product updates

Dynamics 365 release plans