Small and medium business | Business Central, N...

Synchronization beetwen Vendor and Customer while linking them with contact

(0) Share

Report

Posted on by AntonioKD

432

Hello everyone!

I have one question. While linking Customer and Vendor card with Contacts using "Link with existing " function I can see, thta for example when I link them from Customer's Contact, then Vendor Card and its Contact Card is synchronized with data from Customer, like Address, Name etc.
In most cases this data will be the same for Customers and Vendors that we want to link with contact but sometimes data can nbe different. Can we turn off such a synchronization?
This case is in BC 17.2 but maybe something change in latest versions?

Thank you in advance!

I have the same question (0)

All responses (5)

Answers (0)

Sort by

Suggested answer

NavNab 6 on at

Like (0)

Report
Copy link

Link copied!

The sync system is linked to Contact card.

You can check "Inheritance" options in "marketing setup"

Was this reply helpful? Yes No
Suggested answer

YUN ZHU 99,322 Super User 2026 Season 1 on at

Like (0)

Report
Copy link

Link copied!

Hi, hope the following helps as well.

Automatically Copying Specific Information from Contact Companies to Contact Persons:

https://learn.microsoft.com/en-ca/dynamics365/business-central/marketing-setup-marketing#automatically-copying-specific-information-from-contact-companies-to-contact-persons

Thanks.

ZHU

Was this reply helpful? Yes No
AntonioKD 432 on at

Like (0)

Report
Copy link

Link copied!

Hello! Thank you for your answer but it is not about copying specific information from contact companies to contact persons. It is about copying specific information to VENDOR/CUSTOMER card

Here is the example.

I have Vendor 1000 with name XYZ which has Address - London 123. This Vendor has Contact with number also 1000, Name XYZ and address London 123.

On the other side I have a Customer 2000 which has name XYZ - CUST and Address London 321. This Customer has Contact with number 2000, Name XYZ - CUST and address London 321.

When I want to link these two Customer and Vendor with a contact to run "Net Vendor/Customer balances" on Payment Journal and link them for example from Customer Contact, Vendor will be modified with data from customer, so the vendor will have name XYZ - CUST, address London 321 and also his contact.

Can we turn off such a synchronization?

Was this reply helpful? Yes No
NavNab 6 on at

Like (0)

Report
Copy link

Link copied!

I believe you need to customize this behavior.

If you're a developer I suggest you check codeunits "CustCont-Update" and "VendCont-Update". Otherwise, contact your BC partner.

Was this reply helpful? Yes No
Suggested answer

Inge M. Bruvik 1,165 Moderator on at

Like (0)

Report
Copy link

Link copied!

Have you looked into this functionality?

learn.microsoft.com/.../consolidate-customer-vendor-balances

Was this reply helpful? Yes No