An unexpected client error has occurred in Management reporter while opening a financial report

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Posted on by Beckfordk

We are using D365 F&O on-premises and I've been getting the error below whenever I try to run a report. What I've observed and is consistent is that the error is intermittent and only occurs when I'm not on the company's network. This wasn't the case in the past as reports were generated on or off the company's network. Dow you know what is causing this?

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EDJJR Microsoft Employee on at

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Hello Beckfordk,

I would check your Event Viewer (Windows Logs | Application) and see if an error message is logged in there.

Also, when you try and click Edit or New does Report Design load up and then allow you to login successfully or does that display an error message?

Thank you,

Erik Johnson

Microsoft

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Ludwig Reinhard Microsoft Employee on at

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Hello Beckfordk,

In addition, can you let us know whether you are operating the very latest D365FO version?

Best regards,

Ludwig

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Beckfordk 5 on at

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Hi Erik, I checked and are no errors found in the event viewer that signifies an issue with the reports.

Also, when I click the edit, the report design does open and I can log in. However, if I try to generate a report even from the report designer, it gives me the same error in the D365FO app.

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EDJJR Microsoft Employee on at

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Beckfordk,

I would then recommend to open a support ticket and that way we can take a look at your system to see what is occurring.

Thank you,

Erik Johnson

Microsoft

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ergun sahin 8,826 Moderator on at

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are you using internet explorer or edge? Have you tried with them

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Beckfordk 5 on at

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Hi Dr. Ludwig Reinhard,

Unfortunately we are not yet on the latest version of the D365FO app. We are running

Application release

10.0.9 (10.0.383.10010)

Platform release

Update33 (7.0.5559.35512)

Could the version be an issue?

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Beckfordk 5 on at

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I was using Edge and chrome when I got the errors.

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EDJJR Microsoft Employee on at

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BeckfordK,

What version of D365 are you running?

Thank you,

Erik Johnson

Micorosft

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Beckfordk 5 on at

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Hi Erik,

I'm on Version: 10.0.9 (10.0.383.10010).

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