I have already read that you can not void or delete an invoice once it has been printed, even if you haven't posted it yet. First - how can you see the invoice as it is going to be sent to the customer before sending if you can't print it? When we have a lot of item lines on an order - it's hard to see if you have picked the right amounts and right line items - I would like to view it on the screen at least to see if did it correctly before posting it. Secondly, when I voided an invoice after printing but wasn't posted yet - the system does not bring back the quantity to the order to be available for billing?? How do I do this to keep the history correct on the order, but to be able to bill out the item again? Our advisor says I might need to add another line on the order to bill them out - is this the only way to do this?
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