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Users Are not Being Updated in Business Central

Posted on by 60

Hello,

We are using MS Business Central online and as an admin i wanted to add new users. I've assigned the essential plan from O365 Admin panel and when i went to BC > Users > Update Users from O365, the message always ends. 

Screenshot-2023_2D00_01_2D00_09-at-4.16.58-PM.png

  • Mohammad Altran Profile Picture
    Mohammad Altran 60 on at
    RE: Users Are not Being Updated in Business Central

    Actually, after i added the license from the Admin console, i had to change the Role on BC to Administration of users, user groups and permissions which is weird since i have a super admin permission. Then when i clicked on Update Users from Office 365, the users were created.

  • Verified answer
    YUN ZHU Profile Picture
    YUN ZHU 73,339 Super User 2024 Season 2 on at
    RE: Users Are not Being Updated in Business Central

    Hi, you can let users log in to BC directly, and this process will automatically add the current user.

    Hope this helps.

    Thanks.

    ZHU

  • Mohana Yadav Profile Picture
    Mohana Yadav 59,133 Super User 2024 Season 2 on at
    RE: Users Are not Being Updated in Business Central

    I read somewhere that there is a bug for this and Microsoft is working on the fix.

    Please create a support case with Microsoft and they may provide more details on this.

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