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Small and medium business | Business Central, N...
Answered

Users Are not Being Updated in Business Central

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Posted on by 60

Hello,

We are using MS Business Central online and as an admin i wanted to add new users. I've assigned the essential plan from O365 Admin panel and when i went to BC > Users > Update Users from O365, the message always ends. 

Screenshot-2023_2D00_01_2D00_09-at-4.16.58-PM.png

I have the same question (0)
  • Mohana Yadav Profile Picture
    61,184 Super User 2026 Season 1 on at

    I read somewhere that there is a bug for this and Microsoft is working on the fix.

    Please create a support case with Microsoft and they may provide more details on this.

  • Verified answer
    YUN ZHU Profile Picture
    98,356 Super User 2026 Season 1 on at

    Hi, you can let users log in to BC directly, and this process will automatically add the current user.

    Hope this helps.

    Thanks.

    ZHU

  • Mohammad Altran Profile Picture
    60 on at

    Actually, after i added the license from the Admin console, i had to change the Role on BC to Administration of users, user groups and permissions which is weird since i have a super admin permission. Then when i clicked on Update Users from Office 365, the users were created.

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