Users Are not Being Updated in Business Central

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Posted on by Mohammad Altran

Hello,

We are using MS Business Central online and as an admin i wanted to add new users. I've assigned the essential plan from O365 Admin panel and when i went to BC > Users > Update Users from O365, the message always ends.

Screenshot-2023_2D00_01_2D00_09-at-4.16.58-PM.png

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Mohana Yadav 60,993 Super User 2025 Season 2 on at

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RE: Users Are not Being Updated in Business Central

I read somewhere that there is a bug for this and Microsoft is working on the fix.

Please create a support case with Microsoft and they may provide more details on this.

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YUN ZHU 95,305 Super User 2025 Season 2 on at

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RE: Users Are not Being Updated in Business Central

Hi, you can let users log in to BC directly, and this process will automatically add the current user.

Hope this helps.

Thanks.

ZHU

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Mohammad Altran 60 on at

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RE: Users Are not Being Updated in Business Central

Actually, after i added the license from the Admin console, i had to change the Role on BC to Administration of users, user groups and permissions which is weird since i have a super admin permission. Then when i clicked on Update Users from Office 365, the users were created.

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