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Microsoft Dynamics CRM (Archived)

Hide Fax and Letter Options from + button on activity subgrid

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Posted on by 390

Is it possible to hide Fax and Letter from the flyout menu when you click the + button on an activities subgrid (not social pane)

Tried this i found somewhere else as a test but it just errors.

function HideActivityOptions()

{

$("#AddfaxButton").remove();

$("#AddletterButton").remove();

}

This is D365 CRM Online V9

*This post is locked for comments

  • Verified answer
    Aric Levin - MVP Profile Picture
    30,188 Moderator on at
    RE: Hide Fax and Letter Options from + button on activity subgrid

    Hi 2015CRM,

    Any way that you have found that says it can be done, is unsupported.

    Whether jquery or javascript would be manipulating the crm dom which is not supported by Microsoft, and even if it works now it might break code later.

  • 2015crm Profile Picture
    390 on at
    RE: Hide Fax and Letter Options from + button on activity subgrid

    Apparently it can be done, but i cant get it to work. Shame we still cant do these simple things out of the box.

  • Community Member Profile Picture
    on at
    RE: Hide Fax and Letter Options from + button on activity subgrid

    NP

  • Karsten Wirl Profile Picture
    4,477 on at
    RE: Hide Fax and Letter Options from + button on activity subgrid

    Yes, Guillaume is right. My fault, sorry for the confusion.

  • Suggested answer
    Community Member Profile Picture
    on at
    RE: Hide Fax and Letter Options from + button on activity subgrid

    Hi,

    There are no permission for FAx and letter. They are both handled by the activity permissions(as for email, appointment,...). As Scott wrote in your link, you will need to do a lot of cusotmization to achieve your requirements

  • Karsten Wirl Profile Picture
    4,477 on at
    RE: Hide Fax and Letter Options from + button on activity subgrid

    Hello.

    Your solution is unsupported. Please be aware of the consequences!

    First try to work with "Out of the box" solutions. Maybe the create permissions for fax or letters can be a good choice for a starting point to solve your issue.

    Kind regards,

    Karsten

  • Suggested answer
    Dynamics_Alok Profile Picture
    1,746 on at
    RE: Hide Fax and Letter Options from + button on activity subgrid

    This is not supported way to do things in D365.Please try to achieve this using Security Role.Remove create Permissions for Fax and Letter activities.It will be simply not available there.

    FYI :https://community.dynamics.com/crm/f/117/t/110720 

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