Hi!
I have a SLA dealine showing on my cases. Is it possible in a view, to show number of days, until deadline?
I can do it in Power BI, but not in CRM.
Regards
Jan
*This post is locked for comments
The issue with a view is that it doesn't get live-updated. So you would either need to trust that people are opening the individual records enough to update whatever field you show on the view, or have some kind of process that touches every open case record regularly to update a countdown field.
CRM doesn't have a way to pull metadata into a view, so you have to rely on it being a field on the record itself.
Stay up to date on forum activity by subscribing. You can also customize your in-app and email Notification settings across all subscriptions.
#1
André Arnaud de Cal...
291,280
Super User 2024 Season 2
#2
Martin Dráb
230,235
Most Valuable Professional
#3
nmaenpaa
101,156
Share
Report
All responses (
Answers (