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Service | Customer Service, Contact Center, Fie...
Suggested Answer

When I change my Date to a previous date once I save it changes it to today`s date

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Posted on by 84

Hi All 

I have a date field in my solution called received date  that allows my customers  to save the date when a complaint  is logged .

The Data Type = Date and Time 

Field Type =Simple 

Behavior is = User Local 

Format = Date Only 

IME Mode =Auto

However if we try save another date whether its before or an after date it keeps reverting to today`s date .

I have highlighted the date below ,any ideas how  can fix this ?

pastedimage1657268102240v1.pngpastedimage1657268337972v2.png

I have the same question (0)
  • Ruben Munoz Fernandez Profile Picture
    20 on at

    Hi rodzmaz81,

    Check the javascript associate with the form to check if there are any logical to fill this field automatically with the actual day.

  • Suggested answer
    Amit Katariya007 Profile Picture
    10,409 Moderator on at

    Hello,

    Are you able to see your code to perform updated date which is not today's date?

    Because working with the Date fields are complex compare to the other data type fields. Please check the format and other details related with the date field in your code.

    If possible you can share code snippet which will help more related with this requirement.

    Thank you,

    Amit Katariya

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