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Stopped (error): Unable to determine the next valid target source document line accounting status

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Posted on by KDS

Good Day Dynamics Community,

On the Purchase Order workflow we are getting the following error. Purchase order approval status is 'In review' and Purchase order status is 'Open order':

Stopped (error): Unable to determine the next valid target source document line accounting status. The desired status was Draft, the current status is Finalized. The model determines the next step to be to Draft, however the only valid transitions from the current state are to one of the following: Finalized.

I ran the Budget checks and then tried resuming the workflow twice, but received the same error message.

Please let me know if anyone has encountered this error and if you were able to resolve it.

Thanks in advance!

KDS

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André Arnaud de Cal... 301,035 Super User 2025 Season 2 on at

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Hi KDS,

Have you also tried to cancel this workflow instance, go to the PO and submit again?

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KDS 74 on at

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Good Day Andre,

No, I did not try that yet; so try to 'Recall' it and 'Resume' again?

KDS

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André Arnaud de Cal... 301,035 Super User 2025 Season 2 on at

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Hi KDS,

After the recall, you can submit again. Resume is only for workflows instanced ended in an error. Using recall and submitting again it will create a new instance.

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Sheela Ningappa on at

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Hi,

if this is only one PO, then suggestion is to recall and submit it again. If there are many po's which are affected, suggest to log an incident with the Microsoft Support.

Thanks,

Sheela

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KDS 74 on at

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Hi Andre,

Thanks so much for the response; I did try to recall as suggested, but still receive the error.

Will probably have to log a ticket with Microsoft.

KDS

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KDS 74 on at

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Hi Sheela,

There are multiple POs, so will probably have to log a ticket with Microsoft.

Thank you.

KDS

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Steven J. Rice 66 on at

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Hello,

Were you able to find a resolution for this issue? We are also having the same issue.

D365 10.0.15

Thanks,

Steven

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KDS 74 on at

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Hi Steven,

Not so far, I have a ticket in with Microsoft.

We tried running a script from Microsoft, but that did not resolve the issue.

I am still trying to reproduce the issue; have you been able to do that?

Kristi

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amineit 205 on at

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Me too I have the same problem.
I didn't resolve it yet;

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amineit 205 on at

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Hi KDS,
Do you solve it this problem or not

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