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Finance | Project Operations, Human Resources, ...
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Stopped (error): Unable to determine the next valid target source document line accounting status

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Posted on by 74

Good Day Dynamics Community,

On the Purchase Order workflow we are getting the following error. Purchase order approval status is 'In review' and Purchase order status is 'Open order':


Stopped (error): Unable to determine the next valid target source document line accounting status. The desired status was Draft, the current status is Finalized. The model determines the next step to be to Draft, however the only valid transitions from the current state are to one of the following:  Finalized.

I ran the Budget checks and then tried resuming the workflow twice, but received the same error message.

Please let me know if anyone has encountered this error and if you were able to resolve it.

Thanks in advance!

KDS

I have the same question (0)
  • André Arnaud de Calavon Profile Picture
    303,126 Super User 2026 Season 1 on at

    Hi KDS,

    Have you also tried to cancel this workflow instance, go to the PO and submit again?

  • KDS Profile Picture
    74 on at

    Good Day Andre,

    No, I did not try that yet; so try to 'Recall' it and 'Resume' again?

    KDS

  • André Arnaud de Calavon Profile Picture
    303,126 Super User 2026 Season 1 on at

    Hi KDS,

    After the recall, you can submit again. Resume is only for workflows instanced ended in an error. Using recall and submitting again it will create a new instance.

  • Sheela Ningappa Profile Picture
    Microsoft Employee on at

    Hi,

    if this is only one PO, then suggestion is to recall and submit it again. If there are many po's which are affected, suggest to log an incident with the Microsoft Support.

    Thanks,

    Sheela

  • KDS Profile Picture
    74 on at

    Hi Andre,

    Thanks so much for the response; I did try to recall as suggested, but still receive the error.

    Will probably have to log a ticket with Microsoft.

    KDS

  • KDS Profile Picture
    74 on at

    Hi Sheela,

    There are multiple POs, so will probably have to log a ticket with Microsoft.

    Thank you.

    KDS

  • Steven J. Rice Profile Picture
    66 on at

    Hello,

    Were you able to find a resolution for this issue? We are also having the same issue. 

    D365 10.0.15

    Thanks,

    Steven

  • KDS Profile Picture
    74 on at

    Hi Steven,

    Not so far, I have a ticket in with Microsoft.

    We tried running a script from Microsoft, but that did not resolve the issue.

    I am still trying to reproduce the issue; have you been able to do that?

    Kristi

  • amineit Profile Picture
    205 on at

    Me too I have the same problem.
    I didn't resolve it yet;

  • amineit Profile Picture
    205 on at

    Hi KDS,
    Do you solve it this problem or not 

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