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Stopped (error): Unable to determine the next valid target source document line accounting status

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Posted on by KDS

Good Day Dynamics Community,

On the Purchase Order workflow we are getting the following error. Purchase order approval status is 'In review' and Purchase order status is 'Open order':

Stopped (error): Unable to determine the next valid target source document line accounting status. The desired status was Draft, the current status is Finalized. The model determines the next step to be to Draft, however the only valid transitions from the current state are to one of the following: Finalized.

I ran the Budget checks and then tried resuming the workflow twice, but received the same error message.

Please let me know if anyone has encountered this error and if you were able to resolve it.

Thanks in advance!

KDS

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Wyman 95 on at

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Stopped (error): Unable to determine the next valid target source document line accounting status

We receive this error on a large percentage of our POs. Is this the only option to fix the error. It is unproductivty to have to run this process for each PO. It causes resource restrictions in our IT team and creates a backlog for the accounting team.

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CU13021035-0 2 on at

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Stopped (error): Unable to determine the next valid target source document line accounting status

Error: Unable to determine the next valid target source document line accounting status. The desired status was Completed, the current status is Finalized. The model determines the next step to be to Completed, however the only valid transitions from the current state are to one of the following: Finalized.

Solution: Navigate to Procurement & Sourcing > Periodic Tasks > Cleanup > Purchase Order distribution Reset. Enter the purchase order number and press ok.

This solution works in most scenarios.

Thank you.

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RodrigueK 10 on at

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RE: Stopped (error): Unable to determine the next valid target source document line accounting status

Hi Steven J. Rice,

I was experiencing the same issue, and I followed the solution you provided and my issue got fixed after restting the Purchase Order Distributions.

Thanks, that was very helpfull!

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TheRIP 5 on at

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RE: Stopped (error): Unable to determine the next valid target source document line accounting status

Thanks for the tip about the periodic task. It fixed a situation where we were unable to do anything to a PO that was complaining about being under- or overdistributed.

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KDS 74 on at

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RE: Stopped (error): Unable to determine the next valid target source document line accounting status

Hi Steven,

Thanks for the response!

If I recall, I think I tried that too with the same results; it didn't fix them all. :(

Kind Regards,

KDS

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Steven J. Rice 66 on at

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RE: Stopped (error): Unable to determine the next valid target source document line accounting status

Hi KDS,

I had some luck running this cleanup job after speaking with MS for some of the POs that were throwing this error. Requested Change on the PO so that it was in Draft, then ran this clean up job. Unfortunately it didn't fix all of the POs.

Procurement & Sourcing > Periodic Tasks > Cleanup > Purchase Order Distrobution Cleanup

Thanks,

Steven

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KDS 74 on at

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RE: Stopped (error): Unable to determine the next valid target source document line accounting status

Good Day All,

According to Microsoft, this was fixed in version 10.0.17.

Best Regards,

KDS

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KDS 74 on at

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RE: Stopped (error): Unable to determine the next valid target source document line accounting status

Hi Jason,

I heard this was fixed in 10.0.17.

Hope this will help!

Best Regards,

KDS

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Jason Greene - Dyna... 20 on at

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RE: Stopped (error): Unable to determine the next valid target source document line accounting status

We are getting same error on 10.0.0.16. Waiting to hear back from Microsoft on the fix

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ToddB on at

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RE: Stopped (error): Unable to determine the next valid target source document line accounting status

Hi Steven and Amineit,

If you are also experiencing this issue, I would recommend opening a support ticket as well.

Thank you in advance.

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