web
You’re offline. This is a read only version of the page.
close
Skip to main content

Announcements

No record found.

News and Announcements icon
Community site session details

Community site session details

Session Id :
Dynamics 365 Community / Forums / Service | Customer Service, Contact Center, Fie... / Business rules error. ...
Service | Customer Service, Contact Center, Fie...
Unanswered

Business rules error. Cannot create new rules, activate, deactivate existing ones and cannot create other processes

(1) ShareShare
ReportReport
Posted on by Almudena de la Llave 5

I cannot create new business rules for the Account and Contact entities. For the rest o entities it is possible

pastedimage1592925875624v1.png

I also cannot access Processes

pastedimage1592931365475v2.png

And if I open system solution i obtain the same error. 

pastedimage1592931502375v3.png

Someone have any idea about the problem?

Thanks!

I have the same question (0)
  • protc Profile Picture
    protc Microsoft Employee on at

    Hi,

    Could you please copy and paste the Error in the screenshot and also the downloaded log file if any.

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Introducing the 2026 Season 1 community Super Users

Congratulations to our 2026 Super Stars!

Congratulations to our 2025 Community Spotlights

Thanks to all of our 2025 Community Spotlight stars!

Congratulations to the February Top 10 Community Leaders

These are the community rock stars!

Leaderboard > Service | Customer Service, Contact Center, Field Service, Guides

#1
NeerajPawar Profile Picture

NeerajPawar 31

#2
Tom_Gioielli Profile Picture

Tom_Gioielli 19 Super User 2026 Season 1

#3
11manish Profile Picture

11manish 18

Last 30 days Overall leaderboard

Featured topics

Product updates

Dynamics 365 release plans