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I have an entity Department Status how do I find exactly what the OData Set Name should be for that so I can run a query to pull data from that form onto my ticket form?
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https://yourorgnameXRMServices/2011/OrganizationData.svc/ will give you a complete list.
Go to customization ,click on the entities thats where you find schema name of the entity. Add Set at the end of entityname
you could use tools like below to generate REST API url
http://crm2011odatatool.codeplex.com/
community.dynamics.com/.../crm-rest-builder-v1-0-0-0.aspx
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