Hello,
We set up Lead and Opportunity scoring in all of our environments a couple of weeks ago. Scores are working as expected in our lower environments but not production.
The widget says "No Score Yet" like it does as soon as you turn on scoring, but like I said its been a couple of weeks. We have thousands of records and none have a score.
Is there a way to edit the configuration of the model? I only see a way to select different fields once its published. The model has performance stats and everything looks correct. Any ideas? Also confirmed all related processes are on.