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Import Contacts for Customer Joruney

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What is the best treatment for the scenario in which I receive a list of emails for which you want to make a Customer Journey?
  • Joannis Papazissis Profile Picture
    Joannis Papazissis 245 on at
    RE: Import Contacts for Customer Joruney

    Hi,

    In this case you could use the basic import for contact. But it is neccessary to create new contacts and at least fill out email and lastname.

    Then put all these contacts in a marketinglist - this marketinglist you can use to start a journey with an e-mail.

    other option, depending on how many e-mails you have you could use the basic sendout at the marketing e-mails. But its limited to 30 contacts.

  • Suggested answer
    RE: Import Contacts for Customer Joruney

    Hi,

    This is the best practices you can follow to create a customer journey based on emails according to Microsoft official information:

    Create a simple customer journey (Dynamics 365 Marketing) | Microsoft Docs

    If this was helpful, please check it as verified to help others finding useful information.

    Welcome to this amazing community.

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