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Dynamics 365 Community / Forums / Microsoft Dynamics NAV (Archived) / Process of purchase re...
Microsoft Dynamics NAV (Archived)

Process of purchase return order

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Posted on by Community Member

Hi Experts,

I am using nav 2016 and new in nav life. I want to know the process of purchase return order.
In this first of all i need to create purchase credit memo or directly create purchase return order ? 

Thanks.

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  • Verified answer
    RobertasR Profile Picture
    RobertasR 5,004 on at

    Hi Pannu

    You start with creating a Purchase Return Order. From there it's very similar to Purchase Order or Sales Order - from the order itself you can post the 'Shipment' to return goods to supplier (system reduces stock), and then post the Credit Memo that would debit supplier.

    Hope that helps.

    Robertas

  • Verified answer
    Alexander Ermakov Profile Picture
    Alexander Ermakov 28,096 on at

    Generally, there is a good source of help info on MSDN. Refer to this first:

    How to: Process Purchase Returns msdn.microsoft.com/.../hh172998(v=nav.90).aspx

    How to: Create Purchase Return Orders msdn.microsoft.com/.../hh173823(v=nav.90).aspx

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