Is there a way to clear (post) sales orders where the final quantities that never got shipped, instead they were cancel quantities? The scenario is a sales order created for quantity of 2, 1 got shipped invoiced posted etc, the second piece was never going to be so we put the quantity in cancelled qty now what to do with the sales order to remove it from the list, post it? delete it somehow? Thank you for your help, Nancy
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Thanks this is working for us, I appreciate the advice.
Thanks, we will give it a try as you suggest on the test environment.
You will have to move this document to history with the "Remove Completed Orders Documents " utility. It is worth trying this on a test environment before doing so on the live environment.
Microsoft Dynamics GP > Tools > Utilities > Sales > Reconcile - Remove Sales Documents. Remember that you do have two options on this window, either to reconcile or remove.
Your feedback is highly appreciated,
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