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Customer experience | Sales, Customer Insights,...
Suggested answer

Code snippets in Email templates are empty since June

Posted on by 5

In the Marketing app in Email templates we had several templates that included manual filled code by adding code snippets to the template using the code fuction.

Now since 1st of June the field code is empty. the code is gone and the emails destroyed.

How can we fix it? Why did this happen?

  • Suggested answer
    Aga M Profile Picture
    Aga M on at
    RE: Code snippets in Email templates are empty since June

    Hi Svenja,

    Please kindly create a support ticket (and include your email template there) and we will investigate.

    Best regards,
    Aga

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