web
You’re offline. This is a read only version of the page.
close
Skip to main content

Notifications

Announcements

No record found.

News and Announcements icon
Community site session details

Community site session details

Session Id :
Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / Code snippets in Email...
Customer experience | Sales, Customer Insights,...
Suggested Answer

Code snippets in Email templates are empty since June

(0) ShareShare
ReportReport
Posted on by Svenja H 5

In the Marketing app in Email templates we had several templates that included manual filled code by adding code snippets to the template using the code fuction.

Now since 1st of June the field code is empty. the code is gone and the emails destroyed.

How can we fix it? Why did this happen?

I have the same question (0)
  • Suggested answer
    Aga M Profile Picture
    Aga M on at

    Hi Svenja,

    Please kindly create a support ticket (and include your email template there) and we will investigate.

    Best regards,
    Aga

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Responsible AI policies

As AI tools become more common, we’re introducing a Responsible AI Use…

Neeraj Kumar – Community Spotlight

We are honored to recognize Neeraj Kumar as our Community Spotlight honoree for…

Congratulations to the November Top 10 Community Leaders!

These are the community rock stars!

Leaderboard > Customer experience | Sales, Customer Insights, CRM

#1
Tom_Gioielli Profile Picture

Tom_Gioielli 83 Super User 2025 Season 2

#2
Gerardo Rentería García Profile Picture

Gerardo Rentería Ga... 49 Most Valuable Professional

#3
#ManoVerse Profile Picture

#ManoVerse 40

Last 30 days Overall leaderboard

Featured topics

Hide selecting Contact for potential customer when creating quote

Product updates

Dynamics 365 release plans