Assisted Setup Business Inbox in Outlook

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Posted on by Nick Webb

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I'm attempting the Assisted Setup - 'Business Inbox in Outlook' wizard.
I choose 'My Mailbox' on the first screen, but when I get to the screen where it asks for credentials, it fails with ‘The provided email address and password are not valid Office 365 or Exchange credentials’. I think it’s because we’re not using cloud-based Outlook (i.e. Outlook.com / Outlook365). Is that right? We’re on Outlook 2016.

I’ve read this paragraph online:-
If your organization does not utilize MS Office 365, you must specify information about the Exchange Server that you use. The Business Central add-ins are then automatically added to your MS Outlook.

Where, in the wizard, do I specify information about the Exchange Server?

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Mohamad Vajid Microsoft Employee on at

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Hello,

Are you using Business Central on-premise or Online?

I presume it's on-premise, in which case you will have to update the "Exchange Auth. Metadata Location" key via the Business Central Administration MMC or Shell.

Hope this helps. Thank you.

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