Small and medium business | Business Central, N...

Working with Issued Reminders

(3) Share

Report

Posted on by CU23091617-0

Hi Folks,

I was working with "Reminders" and I have done all the necessary setups for it and executing few scenarios.

Here is one scenario I have came through is :- I have a Customer who has 5 Invoices due, all 5 invoices appears when creating reminder and it has been sent to the concerned person.

Now, two of the Invoices are paid after sending Level 1 reminder.

Here how to sent Level 2 reminder having only 3 invoices left, because the Issued Reminder still shows 5 invoices which is due and sent before.

I have the same question (0)

All responses (4)

Answers (0)

Gerardo Rentería Ga... 25,157 Most Valuable Professional on at

Like (1)

Report

Hi, good day
I hope this can help you, and give you some hints.Business Central 2024 wave 1 (BC24): New Account Receivables administrator role center, New Reminder Terms setup and Reminder Automation | Dynamics 365 Lab

Was this reply helpful? Yes No
Suggested answer

Khushbu Rajvi. 20,275 Super User 2025 Season 2 on at

Like (1)

Report

hope this help you as well: https://learn.microsoft.com/en-us/dynamics365/business-central/finance-setup-reminders

Was this reply helpful? Yes No
CU23091617-0 37 on at

Like (0)

Report

Hi Khushbu & gdrenteria,

Thank you for quick response, I have gone through the links you've mentioned. Although, it guides you how to setup Reminders and how they works, but these are not addressing to my query.

Was this reply helpful? Yes No
Suggested answer

YUN ZHU 95,329 Super User 2025 Season 2 on at

Like (0)

Report

As far as I know, there is no other good way except to recreate the Reminders, because the system will recalculate only when creating it.

Hopefully other experts can give you better advice.

Thanks.

ZHU

Was this reply helpful? Yes No