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Collection letter fee and the base for the currency part

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Posted on by KK-29041429-0

210

Hello!

I would like to know what is the base for the collection letter fee calculation in diffrent currencies.

Is it

Currency on customer card or
Currency of the invoice

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Giorgio Bonacorsi 665 on at

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Collection letter fee and the base for the currency part

Hello,

Yes, it's based on both criteria (it's a combination):

- Customer: we link on the customer profile the collection set to use. So, inside, we can decide to link the collection set to all customers, customer groups or a specific customer.

We can see in this example that customer group 30 is connected to the collection letter set "high". The posting profile reference is the one used during the invoice posting.

- Currency: The invoice currency triggers the fee applied.

In this example, for the customer group 30, we apply the collection letter set "high". If the invoice is in USD, D365 applies 20, otherwise, if the currency is EUR, we apply 10:

Thank you. Let me know if you have any additional questions.

Giorgio

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