Hi Team,
In Microsoft Dynamics 365 Sales Accelerator, under My Work List → Search work items → Filters → Activity type, I only see standard activities (Task, Email, Phone Call, Appointment, etc.).
We have custom and additional activity types (e.g., Demo, Booking, Chat), which:
- Are configured as activity entities
- Appear in Timeline
- Function as expected within Dynamics 365
However, they are not visible in the Activity type filter.
Is there any way to:
- Add custom activity types to this filter?
- Or extend Sales Accelerator to support them?
Or is this a known product limitation?
In Sequence Steps contains below
Thanks!
#Dynamics365 #SalesAccelerator #SalesInsights #Worklist #Activities #Customization #Model-drivenApps
