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Dynamics 365 Community / Forums / Microsoft Dynamics 365 | Integration, Dataverse... / Duration shows days in...
Microsoft Dynamics 365 | Integration, Dataverse...
Suggested Answer

Duration shows days in Classic UI but time in Unified

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Posted on by irecruit 5

I've got a custom duration field that is supposed to show number of days between 2 dates and it works great in Classic UI but if you look at the exact same record in unified interface it shows hours and also minutes for the 2 custom fields I have.   Again in classic they both show up as days which is correct.

I have the same question (0)
  • Neeraj523 Profile Picture
    Neeraj523 on at

    Is it a calculated field or being populated through a workflow?

  • irecruit Profile Picture
    irecruit 5 on at

    my bad.  It is being populated through a workflow.  

  • Suggested answer
    Henry J. Profile Picture
    Henry J. 5,237 on at

    Hi,

    I've tried to reproduce this no luck. My custom duration field (so a whole number storing minutes) displays a a number of days between 2 dates, when appropriate (otherwise it displays minutes, hours, etc.)
    Can you share screenshots of both Unified Interface and legacy web client forms? Can you also include a screenshot of the field configuration?

    You could also open a Support Request here: https://admin.powerplatform.microsoft.com/support

    Henry

  • irecruit Profile Picture
    irecruit 5 on at

    Here's a screenshot of what you see for the same record in both classic ui and uci.

    2020_2D00_02_2D00_10_5F00_14h55_5F00_28.jpg

  • Neeraj523 Profile Picture
    Neeraj523 on at

    Can you share the data type of this field? Also share workflow logic written on it.

  • Suggested answer
    Henry J. Profile Picture
    Henry J. 5,237 on at

    Thank you irecruit - this indeed looks like a bug for these duration fields.
    I wasn't able to reproduce, even by trying to set the field as read-only, like you did.
    I doubt the workflow is responsible for this, as it only sets a whole number value in that field.

    Can you please open a Support Request in order to troubleshoot and fix this? 
    https://admin.powerplatform.microsoft.com/support

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