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Dynamics 365 Community / Forums / Customer Insights - Journeys forum / Subscription center- s...
Customer Insights - Journeys forum

Subscription center- submit button not submitting the form

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Posted on by nkhemji 4

Hi,

In my marketing email, i have added a subscription center link (the default one) and it's appearing correctly.

From email, once unsubscribe is clicked, it presents a landing page with a text box having email address and a submit button.

When I am trying to submit the form, nothing's happening.

Categories:
Marketing Pages Forms and Surveys
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    nkhemji Profile Picture
    nkhemji 4 on at

    I figured this out. Actually, it updates 'no bulk email' field however since there's no message shown at the form level, it looks like nothing happened.

    There's an option to provide a confirmation message to the user, it needs to be updated at marketing page level.

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