How to customise look and feel of the chat widget

(0) Share

Report

Posted on by ffas

157

Hi there,

The chat widget has very little customisations from the Dynamics 365 Customer Service platform and I would like to know if there is a way where I can place my custom color and border-radius to make more like the look and feel of the website where the chatwidget will be sitting.

Kind regards,

Fernando

I have the same question (0)

All responses (1)

Answers (0)

Suggested answer

Community Member on at

Like (0)

Report

RE: How to customise look and feel of the chat widget

Hi ffas,

You could add "data-color-override" tag to customize the colour of chat widget.

1. Please navigate to Portal Management and switch Code Snippets.

2. Add "data-color-override" tag to the html as the following screenshot shows:

Result:

Here are some other tags you could use to customize your chat widget. Please refer to this:

dynamics-365-customer-engagement/customize-chat-widget.md at main · MicrosoftDocs/dynamics-365-customer-engagement · GitHub

Was this reply helpful? Yes No