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Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / Brand profile and colo...
Customer experience | Sales, Customer Insights,...
Answered

Brand profile and colour palette: how to use it?

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Posted on by Helene B. 92
Hi everyone,
I am implementing Brand profile in Real Time journey and I see limitations in the logic of the brand profile: 
 
1. I have defined a colour palette but then I don't see where to use it nor where or how I can refer to it. any recommendations? is there a particular class?
 
2. I have implemented a button alignment in my brand proofile but the default button does not respect the brand profile of aligning button to the left. Any recommendations or idea of what am I doing wrong?
Categories:
Dynamics 365 Customer Insights - Journeys
I have the same question (0)
  • Verified answer
    11manish Profile Picture
    11manish 757 on at
    In Microsoft Dynamics 365 Customer Insights - Journeys, Brand Profile has limited enforcement and works more as a guideline than a strict design system.
     
    Key Limitations
    • Color palette:
      • Not reusable as variables/classes
      • Only used for default styling
    • Button alignment:
      • Not automatically applied
      • Email designer overrides it
    Recommended Approach
    • Manually set styles in components
    • Use custom HTML for full control
    • Create reusable templates/blocks for consistency
  • André Arnaud de Calavon Profile Picture
    André Arnaud de Cal... 305,196 Super User 2026 Season 1 on at
    Moved the question from the Dynamics 365 General to the Dynamics 365 Customer Insights forum.
     

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