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ReportCan anyone say what would cause a customer's balance not to change when payments are being made against the balance?
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Can anyone say what would cause a customer's balance not to change when payments are being made against the balance?
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Hi Rogger!
What is the Balance type for the customer? Open item or Balance Forward?
Please let us know!
~Thomas Newcomb
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Microsoft Dynamics GP Support
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Try running the Aging Routine (Sales>>Routines>>Aging) and see if that makes a difference.
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