Bank Deposit Posting Issue

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Posted on by JBS ERP

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Hi,

We have an issue with bank deposit posting.

When we posted the bank deposits by selecting several lines to deposits, 1 line item didn't posted correctly. However, the total deposit amout was remained the same although the line total amount was off by the 1 line item missing on the posting journal. When I went back the the bank deposit entry, the deposit check supposed to be posted was still remained as unposted. However, if we select the check and posted again in the bank deposit entry, total checkbook amount will be off. I run the reconcile and checklinks, but it didn't fix the total deposit amount. Therefore, I have to void the original deposit entry and reenter the bank deposit again.

Why this problem happens, and how can we fix this issue correcly?

Please advise.

Thank you in advance.

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