Calendar Rules

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Posted on by sruthie

In dynamics CRM 365 calendarRules entity, can someone please explain the use of extentcode, timecode, subcode,effort,rank attributes? Thanks in advance.

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Andreas Cieslik 9,267 on at

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Good explanation comes from Inogic:

www.inogic.com/.../creating-calendar-rules-with-breaks-in-microsoft-dynamics-crm-2015

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sruthie on at

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Already checked it out. was not much helpful. Can u suggest some other link which contains detailed description about the attributes?

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Andreas Cieslik 9,267 on at

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extentcode:

The ExtentCode attribute defines how calendar rule overlap is handled during calendar rule expansion.

The following table shows the values for this class.

SubtractRecurrenceIntervals

1

The recurrence duration determines the shadowing of that rule. Use this value to indicate working hours and a full day 24-hour shadow.

SubtractResults

2

Specifies that only the rule duration is shadowed. Use this value to indicate time off. For example, 4 hours of time off allow working hours to appear before and after.

Transparent

0

Specifies no shadowing of calendar rules. All rules are displayed even if they are shadowed or preceded by other rules.

timecode:

Type of calendar rule such as working hours, break, holiday, or time off. 0 for working hours.

Available

0

The time is available within the working hours of the resource.

Busy

1

The time is committed to an activity.

Unavailable

2

The time is unavailable.

Filter

3

Use additional filters for the time block such as service cost or service start time.

subcode:

Sample with timecode and subcode:

                        // The person is available and able to be scheduled during this time

                        level1Rule.timecode = new CrmNumber((int)TimeCode.Available);

                        level1Rule.subcode = new CrmNumber((int)SubCode.Schedulable);

                        // They are not available during lunch

                        lunchBreak.timecode = new CrmNumber((int)TimeCode.Unavailable);

                        // Because it is a break

                        lunchBreak.subcode = new CrmNumber((int)SubCode.Break);

Unspecified

0

Specifies free time with no specified restrictions.

Schedulable

1

A schedulable block of time.

Committed

2

A block of time that is committed to perform an action.

Uncommitted

3

A block of time that is tentatively scheduled but not committed.

Break

4

A block of time that cannot be committed due to a scheduled break.

Holiday

5

A block of time that cannot be scheduled due to a scheduled holiday.

Vacation

6

A block of time that cannot be scheduled due to a scheduled vacation.

Appointment

7

A block of time that is already scheduled for an appointment.

ResourceStartTime

8

Specifies to filter a resource start time.

ResourceServiceRestriction

9

A restriction for a resource for the specified service.

ResourceCapacity

10

Specifies the capacity of a resource for the specified time interval.

ServiceRestriction

11

Specifies that a service is restricted during the specified block of time.

ServiceCost

12

An override to the service cost for the specified time block.

effort:

Effort available for a resource during the time described by the calendar rule

rank:

(e.g. 0 is like the base rule, high numbers like 1, 2, 3... would be calendar rule instances that would override the validity or scope of the base calendar rule.

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MoMo 430 on at

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Hi

Ia it possible to create calendar for a user for different services on the same day

E.g. User A skills are Plumber, Electrcian and Technician

On a given date from 9am to 12pm he is available only for Plumbing and Electrical work

On the same day from 3:00 pm to 6:00 pm he is available for Technician.

How i can achieve this Scenario?

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Andreas Cieslik 9,267 on at

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Hi,

Scott Le Fante had this answer for this question:

You could have different requirements views for scheduling. Otherwise what they could do is possibly color code things a different color

My idea was to create multiple bookable resources for one user. But Field Service prevents this.

Sorry so far no better solution.

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TaTikoma 5 on at

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Hi, i know two solutions for scheduling different service on one user/equipment.
1. From UI Dynamics Crm can use service restrictions of work hours for user/equipment

You can check it's from dialog "schedule service activity".

2. Second solution - create calendarrules from code for every service

//Available time: rule_A1["subcode"] = SubCode.Schedulable; rule_A1["timecode"] = TimeCode.Available; rule_A1["extentcode"] = 0; rule_A1["effort"] = 0.0; rule_A1["serviceid"] = serviceReference_Electrical; rule_A1["offset"] = 540; //09:00 am rule_A1["duration"] = 240; //09:00 am - 01:00 pm
//A2... rule_A2["serviceid"] = serviceReference_Plumbing; rule_A2["offset"] = 540; //09:00 am rule_A2["duration"] = 240; //09:00 am - 01:00 pm
//A3... rule_A3["serviceid"] = serviceReference_Technical; rule_A3["offset"] = 840; //02:00 pm rule_A3["duration"] = 240; //02:00 pm - 06:00 pm //Filter time : rule_F1["subcode"] = SubCode.ResourceServiceRestriction; rule_F1["timecode"] = TimeCode.Filter; rule_F1["extentcode"] = 0; rule_F1["serviceid"] = serviceReference_Electrical; rule_F1["offset"] = 840; //02:00 pm rule_F1["duration"] = 240; //02:00 pm - 06:00 pm
//F2... rule_F2["serviceid"] = serviceReference_Plumbing; rule_F2["offset"] = 840; //02:00 pm rule_F2["duration"] = 240; //02:00 pm - 06:00 pm
//F3... rule_F3["serviceid"] = serviceReference_Technical; rule_F3["offset"] = 540; //09:00 am rule_F3["duration"] = 240; //09:00 am- 1:00 pm //Filter time for ResourceCapacity rule_C["effort"] = 1.0; rule_C["extentcode"] = 1; rule_C["rank"] = 100; rule_C["subcode"] = SubCode.ResourceCapacity; rule_C["timecode"] = TimeCode.Filter;
rule_C["offset"] = 0;
rule_C["duration"] = 1440;

By default, the capacity of the available rules is summed over the same time period.
Therefore, in the rules rule_AX ["effort"] is set to 0.0, not 1.
And created filter capacity with effort = 1.0 for full day.

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