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How to find Microsoft Voice Number for NAV and Business Central On Prem

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Posted on by CU04020731-1

Hi Team,

I’m in the process of establishing a partnership with an existing add-on partner for Business Central. As part of this, they’ve requested our Microsoft Partner Account Number (Microsoft Voice ID) in case we wish to sell or register a NAV / Business Central On-Premises licenses.

We are currently a Microsoft Solution Partner and already have an MPN ID for Business Central Cloud, which I have shared with them. However, they are specifically asking for the Microsoft Voice ID as well.

I would appreciate your guidance on how to locate or obtain this Microsoft Voice Number.

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Dynamics 365 Business Central

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Mansi Soni 8,907 Super User 2025 Season 2 on at

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Hello,

Hope this will help you!

https://community.dynamics.com/forums/thread/details/?threadid=04d39af9-bc3c-ee11-bdf4-000d3a4e5de0

Regards,

Mansi Soni

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CU04020731-1 42 on at

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Hi Mansi,

Thanks for your response. We currently do not have any clients using the on-premises version of Business Central. Could you please advise on how we can obtain this information at the partner level?

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Mansi Soni 8,907 Super User 2025 Season 2 on at

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Hello @CU04020731-1,

You can also submit a request via Partner Center Support asking for your organization’s Voice Account Number.

https://partner.microsoft.com/en-us/support

Hope this answer will help you!

Regards,
Mansi Soni

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Jainam M. Kothari 15,631 Super User 2025 Season 2 on at

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May this can help : https://community.dynamics.com/forums/thread/details/?threadid=04d39af9-bc3c-ee11-bdf4-000d3a4e5de0

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Jeffrey Bulanadi 8,760 on at

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Hi

This comes up often when working with legacy NAV or Business Central On-Prem licensing. The Microsoft Voice Account Number (also known as Voice ID) is different from your MPN ID and is specifically used for on-premises license registration and transactions.

Here’s how you can locate or request it:

1. Check PartnerSource Business Center

If you're the Partner of Record for a customer, you can find their Voice ID in PartnerSource Business Center

Navigate to:

Partner Focus > Reporting > Customer List > [Select Customer] > Registration Keys

The Voice ID is typically listed alongside the license file (.flf)

2. Submit a Request via Partner Center Support

If you don’t see it in PartnerSource or need it for your own organization, submit a support request via:

Ask specifically for your organization’s Voice Account Number for NAV/BC On-Prem licensing

3. License File Lookup (Customer-Side)

If you have access to the customer’s license file, the Voice ID may be embedded in the .flf file metadata

Open the file in a text editor and look for the Account Number or Voice ID field

Here’s a helpful community thread that discusses this exact scenario:

Where to find Voice ID in Business Central On-Prem

If you find this helpful, feel free to mark this as the suggested or verified answer.

Cheers
Jeffrey

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Gerardo Rentería Ga... 25,157 Most Valuable Professional on at

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Hi, good day
I hope this can help you, and give you some hints.

Solved: Where to find Voice ID in Business Central on-premise

Best Regards
Gerardo

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Sohail Ahmed 11,136 Super User 2025 Season 2 on at

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You can retrieve this information directly from the client’s license file, as Business Central does not store it elsewhere within the system. If you're listed as the client’s Partner of Record, you can also access these details through your client list in PartnerSource Business Center. This is the most reliable and official source for license-related information.

https://community.dynamics.com/forums/thread/details/?threadid=04d39af9-bc3c-ee11-bdf4-000d3a4e5de0

✅ Mark this answer as verified if it helps you.

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KasparsSemjonovs 4,764 Super User 2025 Season 2 on at

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Yeah, the easiest option is to open License file via notepad or similar tool.
You will see the Voice number on line 4

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