Plugins and Shared Variables

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Posted on by Community Member

I am trying to pass a SharedVariable from one plugin to another, but am not
having any luck. I have the following two plugins:

CaseCreate: Registered on Incident Create as Synchronous, Post Stage, Parent
CaseUpdate: Registered on Incident Update as Synrchonous, Post Stage, Child

In the CaseCreate, I add a shared variable and update the case. This
triggers the CaseUpdate, but the SharedVariable doesn't exist in the context
in CaseUpdate.

Also, the context in the CaseUpdate does have a ParentContext, but the
MessageName is "Update" in Parent. I thought it would be "Create", since the
CreateCase was the parent that triggered the update. And the SharedVariable
isn't in parent either.

I am using CreateCrmService in parent and generating my own proxy in the
child, based on documentation in sdk. The plug-ins do fire correctly.

Is it possible to pass a SharedVariable in this scenario? Any help is
appreciated.

Thanks,
John

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Kenny Vaes 345 on at

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By SharedVariable do you mean the Optional Parameters?

It is possible to add an optional parameter to the UpdateRequest. (UpdateRequest.OptionalParameters)
When you now enter the plugin for the update it will contain this optional parameter is the context.

I also believe you can put any datatype into this optional parameter.

Hope this helps.

Regards,

Kenny

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