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ReportConfigured work hours within users, but cases are still routing to users after working hours, Need to route cases based on users working hours. Kindly advise.
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Configured work hours within users, but cases are still routing to users after working hours, Need to route cases based on users working hours. Kindly advise.
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#1
André Arnaud de Cal...
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Super User 2024 Season 2
#2
Martin Dráb
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Most Valuable Professional
#3
nmaenpaa
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