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Dynamics 365 Community / Forums / Microsoft Dynamics GP (Archived) / SDT: Monitor Tabbi...
Microsoft Dynamics GP (Archived)

SDT: Monitor Tabbing Issue

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Posted on by Community Member Microsoft Employee
I have a customer using GP 10 SP4 that is experiencing tabbing issues.  An example of the issue is as follows: in the Financial series in the Summary Inquiry window when a user enters all characters required in the Account field and then selects <TAB> normally the cursor focus moves to the Year field.  For my customer, the cursor focus remains in the Account field.This issue is an intermittent issue that is experienced by all users.  Fat client and terminal server installs exist and the tabbing issue occurs in both environments.  We have ruled out 3rd party products as the cause by removing all 3rd party products from the Dynamics.set file.  Once the tabbing issue occurs a logoff of the GP session and then a new logon will temporarily cause the tabbing issue to cease.I understand the Automatic Debugger Mode within the Support Debugging Tool can be used to capture the events causing this issue?  However, I'm having trouble configuring the Setup Automatic Debugger Mode option to perform this function.  Any assistance would be appreciated. 

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  • David Musgrave MVP GPUG All Star Legend Moderator Profile Picture
    David Musgrave MVP ... 13,928 Most Valuable Professional on at
    Re: Re: Re: Re: Re: Re: Re: SDT: Monitor Tabbing Issue

    We saw the behaviour relating to working with Visual Studio Tools addins. In our case, the Microsoft Communicator integration.

    There is a workaround fix that we tried that worked. If you log a support case, you can mention bug 46619.

    David

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    Re: Re: Re: Re: Re: Re: SDT: Monitor Tabbing Issue

    David - thanks for the reply.  You mentioned having seen similar "weird" tabbing issues but have not been able to track down the cause.  At this point do you see any value in having me open a support incident for my customer?

    - Darren

     

  • David Musgrave MVP GPUG All Star Legend Moderator Profile Picture
    David Musgrave MVP ... 13,928 Most Valuable Professional on at
    Re: Re: Re: Re: Re: SDT: Monitor Tabbing Issue

    Hi Darren

    I have seen some weird issues where tabbing fails to leave a field.  Have not been able to track down the cause yet.

    We used the Support Debugging Tool to capture the scripts running when tab was pressed and it did not give us anything of value.

    The Support Debugging Tool helps us find when code written in Dexterity does unexpected things, but it cannot help much when Dexterity itself does unexpected things.

    David
    Developer of Support Debugging Tool.

     

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    Re: Re: Re: Re: SDT: Monitor Tabbing Issue
    Tab.
  • Mariano Gomez Profile Picture
    Mariano Gomez 26,225 on at
    Re: Re: Re: SDT: Monitor Tabbing Issue

    What's the user preference for accessing each field? Tab or Enter?

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    Re: Re: SDT: Monitor Tabbing Issue

    The form is not modified.  In fact, the tabbing issue is experienced in more than one window (all of which are not modified); the Summary Inquiry window I mentioned in my post is just one example.

     

  • Mariano Gomez Profile Picture
    Mariano Gomez 26,225 on at
    Re: SDT: Monitor Tabbing Issue

    Is this a modified form? Have you tried renaming the forms dictionary and testing the tab sequence that way? (if you remove the forms dictionary, you will need to revert security to the original forms).

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