Navigation bar not showing

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Posted on by Chris KBV

Navigation bar is not appearing in the cloud version of BC. Cannot use the search bar, or settings or anything.

Anyone know how to resolve this? Already tried a restart, but to no success. Windows app shows the same problem. Bypassing the naviagation bar by using ALT+F1 to enter the search menu also doesn't work.

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YUN ZHU 74,036 Super User 2024 Season 2 on at

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RE: Navigation bar not showing

Hi, the top menu is working today. If your still have problem, please clear your browser cache.

Hope this helps.

Thanks.

ZHU
Chris KBV 5 on at

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RE: Navigation bar not showing

A re-install of edge solved the issue for both the cloud and windows app version.
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Marco Mels on at

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RE: Navigation bar not showing

Hello,

I just read that this is a known issue caused by Office shell that does not load properly. Mitigation step is to clear history for last 7 days and then it will work. If not, raise a support case.

Thank you.