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Small and medium business | Business Central, N...
Suggested Answer

Force users to select Ship-to Address

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Posted on by 141

99% of our sales orders are shipped to a different address to the customers invoicing address. Is there a way of forcing the user to select an Alternative Address or stop it Defaulting to the Sell-to address? 

We are having issue where users are forgetting to select an address and it goes to the wrong place!

I have the same question (0)
  • Suggested answer
    IB-29041624-0 Profile Picture
    1,191 Moderator on at

    There is no such standard functionality that i know of, so i think you need a customization for that. If you use the process of releasing the orders maybe that is a smart place to put this reminder?

  • Suggested answer
    Nitin Verma Profile Picture
    21,812 Moderator on at

    Hi,

    you have to consult with your Developer to achieve this.

  • Suggested answer
    Amit Baru Profile Picture
    3,043 on at

    Hi,

    This type of feature is not available in standard product. For achieving this, do 3 steps.

    1. At the time of Customer Creation. Creation of Ship-to Address Master is mandatory.

    2. While creating Sales Order, at the time of selecting Sell-to Customer, system suggest Ship-to Address of customer. if it has only one address then system automatically fill the Ship-to Address code in Sales Order.

    3. And Put Validation of Ship-to Code at the time of posting.

    I think this solution will work as per the requirement.    

    Regard

    Amit Sharma

    Click on Yes button. if solution is helpful.

  • Suggested answer
    YUN ZHU Profile Picture
    102,516 Super User 2026 Season 1 on at

    Hi, hope the following helps as well.

    https://yzhums.com/4940/

    Thanks.

    ZHU

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