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Force users to select Ship-to Address

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Posted on by GazzR

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99% of our sales orders are shipped to a different address to the customers invoicing address. Is there a way of forcing the user to select an Alternative Address or stop it Defaulting to the Sell-to address?

We are having issue where users are forgetting to select an address and it goes to the wrong place!

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YUN ZHU 85,629 Super User 2025 Season 1 on at

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RE: Force users to select Ship-to Address

Hi, hope the following helps as well.

https://yzhums.com/4940/

Thanks.

ZHU
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Amit Baru 3,029 on at

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RE: Force users to select Ship-to Address

Hi,

This type of feature is not available in standard product. For achieving this, do 3 steps.

1. At the time of Customer Creation. Creation of Ship-to Address Master is mandatory.

2. While creating Sales Order, at the time of selecting Sell-to Customer, system suggest Ship-to Address of customer. if it has only one address then system automatically fill the Ship-to Address code in Sales Order.

3. And Put Validation of Ship-to Code at the time of posting.

I think this solution will work as per the requirement.

Regard

Amit Sharma

Click on Yes button. if solution is helpful.
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Nitin Verma 21,569 Moderator on at

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RE: Force users to select Ship-to Address

Hi,

you have to consult with your Developer to achieve this.
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Inge M. Bruvik 1,029 Moderator on at

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RE: Force users to select Ship-to Address

There is no such standard functionality that i know of, so i think you need a customization for that. If you use the process of releasing the orders maybe that is a smart place to put this reminder?